Synopsis
Not a set of organizational structures, but a wide ranging exploration of the qualities, approaches, and goals of managing a police department. Emphasizes getting the most output from the institution with the least input, and breaking down communication barriers within the department and between it and the community. Among the topics are values and ethics, teamwork, time management, the budget process, and problem personnel. First published in 1973, and updated from the 1989 edition. Annotation c. by Book News, Inc., Portland, Or.
From the Back Cover
Examining the newest and most effective ideas and methods police managers can use to coach, guide and instill a winning attitude in their employees, this innovative book shows how to more successfully lead a police agency toward quality and excellence of service. Using a highly interactive approach, it seeks to chip away at constricting operational levels and barriers within the organization itself, and between the organization and the community it serves. Supporting all material with proven results, it offers a practical, hands-on approach, with an emphasis on quality. Focusing on application, it provides structured experiences such as case studies, case examples and numerous awareness scales, and now comes completely updated, with a greater concentration on organizational and individual values; team building through trust; quality in service quality; and getting fast, accurate and complete results. It stresses the difference between management and leadership, with insightful discussions on tactical vs. strategic planning, community and problem oriented policing, values and ethics, and trust in communication. For police/sheriff department training units; also a practical resource for promotional testing and teamwork effectiveness.
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