Managing Process Innovation through Exploitation and Exploration: A Study on Combining TQM and BPR in the Norwegian Industry (Advances in Information Systems and Business Engineering)

Tønnessen, Tor

ISBN 10: 3658044020 / ISBN 13: 9783658044022

Published by Springer Gabler, 2013

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Bibliographic Details

• Title: Managing Process Innovation through Exploitation and Exploration: A Study on Combining TQM and BPR in the Norwegian Industry (Advances in Information Systems and Business Engineering)
• Publisher: Springer Gabler
• Publication Date: 2013
• Language: English
• ISBN 10: 3658044020
• ISBN 13: 9783658044022
• Binding: Paperback
• Condition: Like New
• Book Type: book

About this title

Synopsis

In order to stay efficient, companies need to improve their existing business processes on a continuous basis. To ensure competitive edge, it is essential for companies to adapt radically to new business opportunities and when external demands change. However, experience and research show that companies have difficulties managing both the continuous improvement of the existing system and radical change at the same time. By using TQM and BPR to represent the two approaches to change Tor Tønnessen contributes to the understanding of the challenges of this integration and shows ways to accomplish a successful synergistic combining of the two approaches.

About the Author

Tor Tønnessen, PhD, works on the development of an oil company’s strategy and concept for Integrated Operations. He also supports large field development projects in developing their Integrated Operations strategy and solutions.