Managing Public Services | Making Informed Choices

Irvine Lapsley (u. a.)

ISBN 10: 0367723247 / ISBN 13: 9780367723248

Published by Routledge, 2021

About this Item

Managing Public Services | Making Informed Choices | Irvine Lapsley (u. a.) | Taschenbuch | Einband - flex.(Paperback) | Englisch | 2021 | Routledge | EAN 9780367723248 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu.

Seller Inventory # 121293400

Bibliographic Details

• Title: Managing Public Services | Making Informed Choices
• Publisher: Routledge
• Publication Date: 2021
• Language: English
• ISBN 10: 0367723247
• ISBN 13: 9780367723248
• Binding: Taschenbuch
• Condition: Neu
• Dimensions: 246W x 174H x 12D millimeters 246 millimeters width by 174 millimeters height by 12 millimeters depth
• Weight: 398 grams
• Seller catalogs:
  • Bücher

About this title

Synopsis

This book explores innovations in public management, including establishing a corporate vision, strategizing an organization and change management.

Chapters provide a valuable frame of reference for the 21st-century manager of public services by assessing the renewal of existing practices such as strategic costing, performance management, digitization and procurement and innovations in management practices, including branding, Lean Management, resilience and risk management. The book suggests that, as the management of public services is imbued with financial, social, economic and political uncertainties, management needs to be flexible and responsive to new ideas and practices to fulfil its purpose. This book ultimately supports the reflective manager, those who think about their job and are open to new ideas on how their job can be done better, by revisiting existing practices and examining innovations in public management.

Enriched with real-life cases and thought-provoking discussion questions, this is the ideal textbook for reflective, open-minded advanced students of public management and actual, or aspiring, reflective managers in public services.

About the Author

Irvine Lapsley is director of IPSAR at the University of Edinburgh Business School, UK. He is editor of Financial Accountability and Management and chair of the EIASM Public Sector Conference.

Ola Mattisson is senior lecturer in strategy and public management at the School of Economics and Management at Lund University, Sweden.