Managing Quality : Integrating the Supply Chain

Foster, Thomas

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ISBN 10: 0136088503 ISBN 13: 9780136088509
Published by Pearson Education, Limited, 2009
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Synopsis:

Managing Quality is a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement. Differing Perspectives on Quality; Quality Theory; Global Supply Chain Quality and International Quality Standards; Strategic Quality Planning; The Voice of the Customer; The Voice of the Market; Quality and Innovation in Product and Process Design; Designing Quality Services; Managing Supplier Quality in the Supply Chain; The Tools of Quality; Statistically Based Quality Improvement for Variables; Statistically Based Quality Improvement for Attributes; Six-Sigma Management and Lean Tools; Managing Quality Improvement Teams and Projects; Implementing and Validating the Quality System For quality control managers and/or anyone interested in greater quality management.

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Title: Managing Quality : Integrating the Supply ...
Publisher: Pearson Education, Limited
Publication Date: 2009
Binding: Hardcover
Condition: Good
Edition: 4th Edition.

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