Managing Quality: Operations 06.07 (Express Exec) [Paperback] Zuckerman, Amy and Hamson, Ned
Language: English
Published by Capstone, 2002
- Softcover
- New

Seller: The Book Spot, Sioux Falls, MN, U.S.A.The Book Spot
AbeBooks seller since February 5, 2013
Condition: New
US$ 500.00
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- Title
- Managing Quality: Operations 06.07 (Express Exec) [Paperback] Zuckerman, Amy and Hamson, Ned
- Author
- Zuckerman, Amy; Hamson, Ned
- Publisher
- Capstone
- Publication year
- 2002
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1841122211
- ISBN 13
- 9781841122212
Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process
Examples and lessons from some of the world's most successful businesses, including Toyota, Solectron Technology, Sun Microsystems, Sundaram-Clayton, and Prudential Assurance Company, and ideas from the smartest thinkers, including W. Edwards Deming, Philip Crosby, Genichi Taguchi, Shigeo Shingo, and Dr. A.V. Feigenbaum
Includes a glossary of key concepts and a comprehensive resources guide
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About the Author
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The Book Spot
Sioux Falls, MN, U.S.A.
AbeBooks seller since February 5, 2013
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The Book Spot
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