Managing Quality
Language: English
Published by Wiley & Sons, Incorporated, John, 2003
- Softcover
- Used
Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
AbeBooks seller since October 13, 2008
Condition: Used - Good
US$ 7.34
Quantity: 1 available
Add to basketItem description from seller
Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller Inventory # 9106847-6
- Title
- Managing Quality
- Publisher
- Wiley & Sons, Incorporated, John
- Publication year
- 2003
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0631236147
- ISBN 13
- 9780631236146
- Edition
- 4th Edition.
- Item weight
- 2.496 pounds
- Dimensions
- N/A
-
- New edition of a text which is popular with both students, academics and practitioners.
- Gives the reader an appreciation of the concepts and principles of TQM.
- Serves as an authoritative source of reference for the many associated tools, techniques and systems.
- Now extensively revised in order to reflect recent developments in the field.
- New to the fourth edition are chapters on The Received Wisdom on TQM, Old Economy Businesses and the Quality Function, and Integrated Management Systems.
- The fourth edition also includes the latest information on ISO 9000 series of standards service management and the Excellence Model.
- Some of the material has been re-ordered and changes to terminology have been made in order to bring the book completely up to date.
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
Better World Books Ltd
Dunfermline, United Kingdom
AbeBooks seller since October 13, 2008
Shipping rates from United Kingdom to U.S.A.
| Item | 11 to 28 business days | 11 to 28 business days |
|---|---|---|
| First item | US$ 6.62 | US$ 6.62 |
Payment methods
Store description
Better World Books is the world’s leading socially conscious online bookseller and has sold over 100 million books. Each sale generates funds for global literacy. We offer low prices, fast shipping, and have a 100% money back guarantee.
Seller's business information
Better World Books LTD.
THIRD FLOOR, ONE LONDON SQUARE, CROSS LANES
GUILDFORD, United Kingdom GU1 1UN
Terms of sale
Better World Books (BWB) values your satisfaction and offers you returns within thirty (30) days after the estimated delivery date on most items. All returned items must be in the original condition; used items should include the SKU sticker located on the spine or back of the product.
If you have an incomplete, incorrect, or damaged shipment, please contact our Customer Care team via Abebooks contact seller options before proceeding with the return.Please keep in mind that because we deal mostly in used books, any extra components, such as CDs, DVDs, figurines, or access codes are not included.
Shipping terms
Please allow 1-2 business days for order fulfillment.