This book comes at a time when virtual organizations (VO), are proliferating exponentially due to the twin catalysts of globalization and technological enablement. It provides conceptual frameworks and simple tools for identifying and addressing the complexities of managing geographically dispersed, virtually linked organizations, which may have grown organically or inorganically into a potpourri of multiple cultures, capabilities and practices. These can help to scientifically assess the impact of virtualization, balance the physical with the virtual and manage risks using early indicators. The book provides mechanisms to recognize, localize, measure and address vulnerabilities. Ensuring knowledge transfer effectiveness (KTE) is vital in VOs. A diagnostic tool has been evolved to measure KTE, isolate problems and weak links and plan effective interventions. A set of critical factors to increase the probability of success of globalization strategies have been identified. This book interleaves theory with practice and provides insights drawn from conversations with business leaders, exploratory surveys, and in-depth research using a large sample. The solid methodological underpinnings serve as a useful template for researchers, while the models can be contextualized to suit any organization.

Foreword by Mr. Ajit Balakrishnan, Chairman and CEO, Rediff.com; Chairman, Board of Governors, Indian Institute of Management Calcutta.

About the Author

Dr. Shekhar works in the area of Knowledge and Innovation Strategies. Her recent work focuses on helping organizations manage the challenges of global dispersion whilst leveraging market and innovation opportunities by extending organizational boundaries. She has worked at the confluence of industry and academic fraternities helping to build innovation ecosystems, in her former role as the first CEO of India’s first University Research Park. She also has extensive industry experience, having worked as Director, Asia Pacific Consulting, Gartner; CTO, BconnectB.com; Head, Knowledge Management Research, Aptech Ltd.; and Group Consultant, NIIT Ltd. She did her management studies at the Indian Institute of Management, Bangalore. She earned her PhD from IIT Madras, with her dissertation winning the award for outstanding doctoral research from the European Foundation for Management Development and Emerald. She currently serves as an independent director on the Boards of Bimetal Bearings Ltd. and IP Rings Ltd.

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