Managing Workplace Negativity

Workplace negativity may seem like an intangible problem--but it has very tangible consequences for the companies it afflicts. In fact, the Bureau of Labor Statistics estimates that U.S. companies lose $3 billion a year to the effects of negative attitudes and behaviors at work.

MANAGING WORKPLACE NEGATIVITY gives managers, team leaders, trainers, and other human resources professionals much-needed help in treating the negativity bug. It will help readers:

* Identify the 14 types of negative individuals, from the "not-my-jobber" to the "rumor monger" * Confront their own negativity * Recognize negativity "trigger points" * Overcome entrenched, ongoing negativity * Deal with group or company-wide negativity problems * Create a positive environment that enhances morale and productivity.

Gary S. Topchik (Los Angeles, CA) is the managing partner of SilverStar Enterprises Inc., a consulting firm specializing in management development, organizational change, team building, and executive coaching.