Title: Mastering Change Management: A Practical Guide to Turning Obstacles into Opportunities (Management Skills Series)
Publisher: Pfeiffer
Publication Date: 1999
Language: English
ISBN 10: 0787950882
ISBN 13: 9780787950880
Binding: Soft cover
Condition: New

About this title

Synopsis

Help all employees understand and facilitate the change process with the six-step change-management model in this guidebook. It focuses on what happens and what to expect as the change unfolds, and helps every employee become an empowered, active participant.

About the Author

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.

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