Mastering Change Management: A Practical Guide for Turning Obstacles into Opportunities (Management Skills Series)

Organizations continually evolve; whether by expanding, contracting, exploring, or eliminating. Managers often joke that change is the one constant in any organization, and it's undeniably true. Any organization that desires to improve or just keep up with its competition has to change. Managing change is not easy, but you can do it, and you can do it well. The six-step change model featured in this guidebook focuses on what happens and what to expect as the change process unfolds. It includes valuable tools for teams, work groups, and organizations to facilitate change and capitatlize on the opportunities it offers. Use it to empower employees so they are active participants in the change process, instead of feeling that they are "victims" of some "hidden agenda."

Richard Y. Chang is CEO of Richard Chang Associates, Inc., a diversified performance-improvement firm headquartered in Southern California. He is an internationally recognized management consultant and author or co-author of over twenty-five books on business and personal development. He has served as a judge for the Malcolm Baldrige National Quality Award and as the chair of the American Society for Training and Development.