Mastering Information Management

Provides a range of cutting-edge ideas, tools, and techniques to enable all managers to make sense of data and technology and to ensure the success of an organization. Themes include the smarter supply chain, knowledge management, electronic commerce, and strategic uses of information technology. Based on the Financial Times newspaper series. Marchand teaches information management and strategy at the International Institute for Management Development, Switzerland. Davenport teaches management information systems at the Boston University Graduate School of Management. Annotation c. Book News, Inc., Portland, OR (booknews.com)

DONALD A MARCHAND is Professor of Information Management and Strategy at the International Institute for Management Development (IMD) in Lausanne, Switzerland - one of the leading executive development institutes and business schools in Europe and globally.

Professor Marchand is currently Director for the IMD/Andersen Consulting Partnership Research Project entitled Navigating Business Success. This two-year study examines the perspectives of senior executives on the management of information, people, and information technology in achieving superior business performance. The study includes surveys of over 1300 senior managers, representing 103 international companies in 22 countries and 25 industries, as well as over 25 case studies.

rofessor Marchand is an advisor to senior executives of leading service and manufacturing companies in Europe, North America and Asia Pacific.

He is the author/co-author of six books and over 140 articles, book chapters, cases and reports. He is the editor of Competing With Information, the first volume of the IMD Executive Development Series published by John Wiley & Sons (2000). He is also the co-author of Information Orientation: The Link to Business Performance, a forthcoming book published by Oxford University Press (2000).

From July 1987 to June 1994, Professor Marchand was Dean and Professor of Information Management at the School of Information Studies at Syracuse University.

He received his PhD and MA at UCLA and his BA at the University of California at Berkeley. He has also served as Vice President of Worldwide Chapter and Alliance Development for the Society for Information Management - SIM International.

THOMAS H. DAVENPORT is Director of the Andersen Consulting Institute for Strategic Change, a Professor in the Management Information Systems Department at the Boston University Graduate School of Management and is currently Distinguished Scholar in Residence at Babson College.

He is widely published author an acclaimed speaker on the topics of information and knowledge management, re-engineering, enterprise systems and the use of information technology in business. He has a PhD from Harvard University in organizational behavior and has taught at the Harvard Business School, the University of Chicago, and the University of Texas at Austin Graduate School of Business. He has also directed research at Ernst & Young, McKinsey & Company, and CSC Index.

Dr. Davenport wrote the first article on re-engineering and the first book, Process Innovation: Reengineering Work through Information Technology (Harvard Business School Press, 1993). His most recent work focuses on new approaches to information and knowledge management. He has recently published two well-received books on this topic, Information Ecology: Mastering the Information and Knowledge Environment (Oxford University Press, may 1997) and Working Knowledge: Managing What Your Organization Knows (Harvard Business School Press, November 1997). His next book on enterprise systems, Mission Critical, is scheduled for publication by Harvard Business School Press in January 2000.

His articles have appeared in Harvard Business Review, Sloan Management Review, California Management Review and many other publications. Tom also writes a monthly column created expressly for him by CIO Magazine called "Think Tank". He is one of the founding editors of Knowledge, Inc, and has been a board member for a variety of organizations.