Mastering Your Organization's Processes : A Plain Guide to BPM

John O'Connell

ISBN 10: 0521839750 / ISBN 13: 9780521839754

Published by Cambridge University Press Mär 2006, 2006

About this Item

Neuware - This book helps you understand and improve your organizations business processes. Detailed case studies illustrate that successful process management depends on attention to the human, organizational and financial factors involved, as well as the strategic implications. Finally, the book gives even-handed guidance on what to look for in Business Process Management software and discusses current technical trends. Ideal for non-technical managers, this book will also appeal to MBA and business studies students.

Seller Inventory # 9780521839754

Bibliographic Details

• Title: Mastering Your Organization's Processes : A Plain Guide to BPM
• Publisher: Cambridge University Press Mär 2006
• Publication Date: 2006
• Language: English
• ISBN 10: 0521839750
• ISBN 13: 9780521839754
• Binding: Buch
• Condition: Neu
• Dimensions: 256W x 184H x 25D millimeters 256 millimeters width by 184 millimeters height by 25 millimeters depth
• Weight: 741 grams

About this title

Synopsis

Understanding and improving your organization's business processes is vital in today's economy. Using non-technical language, this book describes the importance of these processes and the internal and external forces that shape them. It then explains the kinds of computer software available for improving and managing business processes in a flexible way. Detailed case studies illustrate that successful process management depends on attention to the human, organizational and financial factors involved, as well as the strategic implications. Ideal for non-technical managers, this book will also appeal to MBA and business studies students.

About the Authors

Roger Whitehead is a director of Office Futures, an independent consultancy in electronic business that he founded in 1981. The company advises organizations on using information technology to make their strategies real. It also assists with product and supplier selection, and supplier implementation.

Jon Pyke was Chief Technology Officer and a main board director of Staffware Plc from August 1992 until 2004. He is a world recognized industry figure, an exceptional public speaker and a quoted company executive.

John O'Connell was Founder, Chairman and Chief Executive Officer of Staffware Plc until it was sold to Tibco Software Inc. in June of 2004. Staffware was acknowledged as the leading workflow and Business Process Management software company worldwide and one of Europe's top software companies.