Mastering Virtual Teams: Strategies, Tools, and Techniques that Succeed

A first-of-a-kind toolkit for leaders and members of virtual and global teams! Mastering Virtual Teams is the only book that shows you how to successfully assemble the talent you need--no matter where it may reside--to create new products and services.

You'll learn how to:
**Facilitate virtual team meetings
**Track team results
**Select appropriate technologies
**Bridge cross-cultural boundaries

"An important step forward in our fundamental understanding of succeeding in today's global marketplace."
David R. Whitwam, chairman and CEO, Whirlpool Corporation
"The exercises and tools are immediately applicable and work in any organization or culture."
Nikki Adams, director of training, Seagate Technology
The authors provide you with specific guidelines, strategies, and best practices that focus on the core competencies of communication, trust, technology, and team dynamics. This resource is an excellent guide to working cross-culturally and cross-functionally across time and distance in an environment where the old rules no longer apply.

DEBORAH DUARTE, Ph.D. is a consultant and assistant professor at The George Washington University. She consults with large organizations like The GAP, NORTEL, Johnson & Johnson, Merck and Co., Tenneco, Whirlpool, the FAA, and NASA.

NANCY TENNANT SNYDER, Ph.D. is Chief Learning Officer for Whirlpool Corporation, and she also heads Brandywine Creek Performance Center, Whirlpool's Corporate University, in Covert, Michigan. In addition to being adjunct faculty at the University of Michigan's MBA program and lecturing at The George Washington University, she has held executive positions at Kaiser Aluminum and has done private consulting