Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting.

Seller Inventory # 113727896X-2-4

Contact seller

Report this item

Bibliographic Details

Title: Masters of Disaster: The Ten Commandments of Damage Control
Publisher: St. Martin's Griffin
Publication Date: 2014
Language: English
ISBN 10: 113727896X
ISBN 13: 9781137278968
Binding: Soft cover
Condition: Good
Weight: 0.57 pounds

About this title

Synopsis

Whether you're a politician caught with his pants down, an investment bank accused of accounting improprieties, or even a family-owned restaurant with a lousy Yelp review, a crisis doesn't have to be the make-or-break moment of your career. Correctly managed, even the most embarrassing "reply all" can quickly become a thing of the past. In Masters of Disaster, Christopher Lehane and Mark Fabiani, reveal the magic formula you need to take control when it's your turn to be sucked into the vortex of the modern spin cycle. Covering the ten commandments of damage control, and based on their work for clients like Bill Clinton, Goldman Sachs and Hollywood studios, the authors outline the strategies that can make real time news alerts, Twitter trend lines and viral videos work for you rather against you. Full of both lively personal anecdotes and hard-knuckled straight talk, this is a must-read for anyone who wants to emerge with their reputation intact.

About the Authors

Christopher Lehane has provided damage control for global Fortune 500 companies, prominent elected officials, and well-known celebrities. Previously, he worked for the Clinton White House as part of the “rapid-response” team employed to respond to the various investigations of the Clinton Administration. He is the co-author of Masters of Disaster. Boasting frequent media appearances for his expert commentary on the art of damage control, he is a lawyer with a degree from Harvard Law School.

Mark Fabiani has provided damage control for global Fortune 500 companies, prominent elected officials, and well-known celebrities. Previously, he worked for the Clinton White House as part of the “rapid-response” team employed to respond to the various investigations of the Clinton Administration. He is the co-author of Masters of Disaster. Boasting frequent media appearances for his expert commentary on the art of damage control, he is a lawyer with a degree from Harvard Law School.

Bill Guttentag is a two-time Oscar-winning documentary and feature film writer producer-director. His films include the dramatic features Knife Fight and Live!, and the documentaries Nanking and Soundtrack for Revolution. He lectures at the Graduate School of Business at Stanford University.

"About this title" may belong to another edition of this title.

Store Description

We are dedicated to providing customers with unrivaled customer service, a unique customer experience, and a wide range of great books at affordable prices.

Visit Seller's Storefront

Seller's business information

GLASSFROGBOOKS INC.
51 Caldari Road, Unit #A-10, Concord, ON, L4K4G3, Canada

Sale & Shipping Terms

Terms of Sale

Thank you for your interest in our books!
Our store policies adhere to the policies set forth by AbeBooks.

We strive to keep our descriptions accurate and our shipping fast. We are available to answer any questions you may have prior to ordering about the product or shipping.

We accept payment from all major credit cards. We do not accept checks, money orders, cash or Paypal payments. Please do not email or send us your credit card information directly. All payment information is processed by Ab...

More Information

Shipping Terms

Guarantee

We guarantee your order will ship within 2 business days from the United States.
Shipping rates are based on books weighing 2.2 lbs or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Information

In very rare cases, your book may take longer to reach than quoted for unexpected reasons. If there is any problem with ordering or shipment, please contact us right away. We ensure a response within 48 hours. Please note that the chance of shipping delays is higher during holiday seasons.

Please double-check your information

We cannot be responsible for delivery problems/loss due to customers’ error. We encourage all customers to double check form information, especially delivery address, before submitting orders.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	3 to 10 business days	3 to 8 business days
First item	US$ 0.00	US$ 15.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.