How to Measure Training Results: A Practical Guide to Tracking the Six Key Indicators

Phillips, Jack J.; Stone, Ron Drew

ISBN 10: 0071387927 / ISBN 13: 9780071387927

Published by McGraw-Hill Education - Europe, New York, 2002

About this Item

Jack J. Phillips / Ron Drew Stone: How to Measure Training Results. A Practical Guide to Tracking the Six Key Indicators. McGraw-Hill, New York 2002. Gebunden mit Schutzumschlag, 284 Seiten; ordentlicher Zustand. - Die Key-Indikatoren sind: Participant's Reaction and Satisfaction - Learning Results - On-the-Job Application of Training - Business Impact of Training - Return on (Training) Investment - Intangible Benefits. - Text nur in Englisch / in English only.

Seller Inventory # 3807779028

Bibliographic Details

• Title: How to Measure Training Results: A Practical Guide to Tracking the Six Key Indicators
• Publisher: McGraw-Hill Education - Europe, New York
• Publication Date: 2002
• Language: German
• ISBN 10: 0071387927
• ISBN 13: 9780071387927
• Binding: Hardcover
• Condition: Good
• Dust Jacket Condition: Zufriedenstellender Umschlag
• Seller catalogs:
  • Alle Bücher

About this title

Synopsis

How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource:

• Includes dozens of reproducible tools and processes for training evaluation
• Shows how to measure both financial and intangible/non-financial results

About the Author

Jack Phillips, Ph.D., is the founder of Performance Resources Organization, now the world's leading consulting firm specializing in accountability issues. The author or editor of more than 200 books and 100 articles, including The Handbook of Training Evaluation and Measurement, he has served as a bank president, Fortune 500 training and development manager, and professor of management at a major state university. His clients in 20 countries include such internationally respected companies as AT&T, Federal Express, Lockheed Martin, Motorola, and Xerox.

Ron Drew Stone is an author, international consultant and presenter, and one of the world's most recognized and accomplished authorities on improving and measuring training and performance improvement interventions. His company, the Center for performance and ROI, Inc., provides consulting services in performance analysis and improvement, linking training to business measures, designing training for results and ROI, and measuring results. Ron certifies practitioners in measurement and ROI and conducts public and in-house performance analysis and measurement workshops. Ron has over 30 years of diverse experience in economic development, engineering, training, and human resources. He has authored several books and has contributed to numerous published case studies and resource books. He is a certified change consultant. He has a BBA from Georgia State University.