Measure What Matters to Customers

Name: Measure What Matters to Customers
Rating: 4.42 (12 reviews)
Author: Ronald J. Baker
ISBN: 9780471752943

Ronald J. Baker

12 ratings by Goodreads

Language: English

Published by John Wiley and Sons Ltd, 2006

0471752940 / 9780471752943

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Seller: Kennys Bookstore, Olney, MD, U.S.A.Kennys Bookstore

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Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you. Num Pages: 208 pages, Illustrations. BIC Classification: KFFM. Category: (P) Professional & Vocational. Dimension: 233 x 162 x 19. Weight in Grams: 422. . 2006. 1st Edition. Hardcover. . . . . Books ship from the US and Ireland.

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Title: Measure What Matters to Customers
Author: Ronald J. Baker
Publisher: John Wiley and Sons Ltd
Publication year: 2006
Condition: New
Binding: Hardcover
Language: English
ISBN 10: 0471752940
ISBN 13: 9780471752943

Kennys Bookstore

Olney, MD, U.S.A.

5-star seller

AbeBooks seller since October 9, 2009

Shipping rates within U.S.A.

Item	14 to 20 business days	13 to 14 business days
First item	US$ 10.50	US$ 21.00

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