Measurements for Effective Decision Making: A Guide for Manufactu

The old measures don't measure up any more. New market realities are rewarding companies that develop a "balanced scorecard." These proactive competitors are creating new measures to link work behavior to the bottom line. Result: these companies now track - and improve - customer satisfaction and financial performance on a daily basis. This book shows managers how to structure measures to focus on activities and results in terms of cause and effect. Measurements for Effective Decision Making: A Guide for Manufacturing Companies emphasizes factors critical for success, such as operational and financial performance, impact of constraints, capital investments, product cost and product mix issues, and more. With these new "balanced scorecard" measures, you can know at any moment whether you're making money and competing effectively

Mokshagundam L Srikanth, PhD is one of the leading authorities on the application of Synchronous Management. Author of "Regaining Competitiveness" and "Synchronous Management", Dr. Srikanth has been intimately involved in the development and implementation of theory of constraint concepts and techniques since their early introduction to the USA in 1979. Dr. Srikanth worked in conjunction with Dr Eli Goldratt, author of "The Goal" in the initial development of constraint management theories and their practical application. Mr Scott Robertson is one of the founders of The Spectrum Management Group (recently combined with co-founder Albert Podzunas' MPI Group to form "The Spectrum MPI Group"). Prior to joining Spectrum, Mr Robertson worked at Creative Output, Inc with Dr Eli Goldratt.