Are you tired of constantly reacting to every little change in your organization's metrics? Are you overwhelmed by the sheer amount of data you have to sift through, wondering which metrics are truly meaningful and which are just noise? If so, "Measures of Success: React Less, Lead Better, Improve More" is the book for you.
Written by Mark Graban, a renowned expert in the field of process improvement, this book offers a practical guide to managing your organization's metrics in a more effective and sustainable way. With vivid stories and clear examples drawn from a variety of industries, including healthcare and software, Graban shows you how to identify meaningful signals in your metrics and respond to them systematically.
"Measures of Success" is not about gaming the system or fudging the numbers. It's about delivering real value, understood by everyone, and proven with data. With this book, you'll learn how to chart and manage your metrics in any organization or setting, so you can know what's working, what's not, and what to change. And why.
But this book is not just for executives and leaders. It's for anyone who wants to improve their organization's performance, whether you're a frontline worker, a manager, or an analyst. "Measures of Success" teaches you how to convert data, metrics, and charts into knowledge and wisdom, so you can make decisions based on facts instead of opinions, hunches, or feelings.
So if you're ready to jump off the metrics rollercoaster and start responding to signals instead of reacting to noise, "Measures of Success" is the book you need. You'll learn a better way to manage your measures, and you'll be able to answer three critical questions for your business:
- Are we achieving our target? And, how often? Occasionally? Consistently?
- Are we improving? And, can we predict our future performance?
- How do we improve? And, when do we react? When do we ignore? When do we improve?
With the help of "Measures of Success," you can stop reacting to noise and start responding to signals. You can improve your organization's performance in significant and sustainable ways, and you can prove that you're doing it. So why wait? Get your copy of "Measures of Success: React Less, Lead Better, Improve More" today!
Mark Graban is an internationally-recognized consultant, published author, professional speaker, and blogger. He builds upon a deep education in engineering and management with practical experience working with executives and frontline employees in multiple industries to synthesize and practice methods including Lean management, continuous improvement, statistical methods, and people-centered leadership approaches.
Working independently since 2010, and in partnership with other consulting groups, Mark enjoys working with organizations that are looking for better ways to improve, with leaders who are willing to lead that charge. He is also a Senior Advisor to the technology and software company KaiNexus.
Education
Mark earned a Bachelor of Science in Industrial Engineering from Northwestern University as well as a Master of Science in Mechanical Engineering and an MBA as a Fellow in the MIT Sloan Leaders for Global Operations Program.
Other Experience
Mark has worked in automotive (General Motors), the PC industry (Dell), and industrial products (Honeywell). At Honeywell, Mark was certified as a "Lean Expert" (equivalent to "Lean Black Belt"). He has also worked for two software and technology startup companies. From 2005 to 2009, Mark was a senior consultant with ValuMetrix Services, then a division of Johnson & Johnson, where he led many successful improvement projects with sustainable results in the United States, Canada, and England. From June 2009 to June 2011, Mark was a Senior Fellow with the Lean Enterprise Institute.
Speaking and Teaching
Mark is a popular speaker at conferences and private company events.
