Leadership skills, communication skills, and technical skills. They're required in almost any position of power, but if you understand how to measure performance, you have the ability to reshape the organization to meet the fast pace, data driven needs, of the present and the future. So, welcome to the world of performance measurement. Your view of the numbers and the people at work are about to change, forever.

In this book, you will find:

1. Reasons we measure

2. Basic terminology

3. Metrics and human behavior

4. What all companies desire

5. Problems in measuring individuals

6. Common corporate errors in measuring

7. Bad attitude: Poor measurement culture

8. Metrics must be measurable

9. Relationship: Metric and strategy

10. Easy to understand

11. Attainable

12. Metric graduations

13. The perfect metric?

14. Three categories of measurement

15. Balanced scorecards

16. Test the system

17. Before you begin: Executive support

18. Checking the alignment

19. What are we missing?

20. Redundancy

21. Understanding the appropriate level of confidence

22. Cooperation or competition

23. Too many metrics?

24. Visualization

25. Challenges

Let’s start.