Measuring and Managing Performance for Law Firms

Obtaining an accurate and comprehensive overview of performance throughout the firm is no easy undertaking - there are numerous aspects of the firm to inspect and many varying streams of information to consider. From individual partner performance to firm-wide cash flow, correctly measuring and managing performance involves a keen eye on both the micro and macro aspects of the firm. Measuring and Managing Performance for Law Firms offers an overview of the measurement and metrics that firms can employ to effectively manage their work force and firm-wide performance. Discussing a range of topics from metrics that stimulate innovative thinking, effectively managing high-performance teams and dealing with stress in the work place, and implementing "balanced scorecards" and "opportunity scoring assessments" to track firm performance and effectively utilize internal information resources.

Tony Brown is Professor of English, Director of the Humanities Research Centre and co-Director of the R.S. Thomas Study Centre at Bangor University. He has edited many books including The Collected Stories of Glyn Jones (UWP, 1999) and Glyn Jones's The Dragon Has Two Tongues (UWP 2001).