Measuring Performance: Using the New Metrics to Deploy Strategy and Improve Performance

This primer distills the essence of an important topic and presents it in plain language for leaders. Measuring Performance show how advanced measures are giving leaders new leverage to create change, manage performance, and produce better results. It covers developing the right measures, using metrics to improve performance, and key issues that arise in deploying metrics.

Bob Frost is a Dallas-based consultant specializing in performance measurement and performance improvement. In practice over 20 years, Bob has helped a wide range of business, government and nonprofit organizations implement new strategies, establish stronger accountability, compete more effectively, and improve performance.