Measuring Return on Investment v. 2: Seventeen Case Studies from the Real World of Training (In Action)

Phillips, Jack J.

ISBN 10: 1562860658 / ISBN 13: 9781562860653

Published by ATD Press, 1997

About this Item

Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.

Seller Inventory # wbs1507182820

Bibliographic Details

• Title: Measuring Return on Investment v. 2: Seventeen Case Studies from the Real World of Training (In Action)
• Publisher: ATD Press
• Publication Date: 1997
• Language: English
• ISBN 10: 1562860658
• ISBN 13: 9781562860653
• Binding: Soft cover
• Condition: Good
• Weight: 544.3 grams

About this title

Synopsis

This title presents numerous case studies on how to prove the dollar-for-dollar ROI and worth of training and development programs.

About the Author

Jack J. Phillips is a world-renowned expert on measurement and evaluation and developer of the ROI process, a revolutionary process that provides bottom-line figures and accountability for all types of training, performance improvement, human resources, and technology programs.

He is the author or editor of more than 20 books and more than 100 articles. His expertise in measurement and evaluation is based on more than 27 years of corporate experience in five industries (aerospace, textiles, metals, construction materials, and banking). Phillips has served as training and development manager at two Fortune 500 firms, senior HR officer at two firms, president of a regional federal savings bank, and management professor at a major state university.

In 1992, Phillips founded Performance Resources Organization (PRO), an international consulting firm that provides comprehensive assessment, measurement, and evaluation services for organizations. In 1999, the Franklin Covey Company purchased PRO, and it is now known as the Jack Phillips Center for Research. Today it is an independent, leading provider of measurement and evaluation services to the global business community.