On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry

Toussaint, John, M.D.; Gerar, Roger A., Ph.D.

ISBN 10: 1934109274 / ISBN 13: 9781934109274

Published by Lean Enterprises Inst Inc, 2010

About this Item

Seller Inventory # 1934109274-4-31634136

Bibliographic Details

• Title: On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry
• Publisher: Lean Enterprises Inst Inc
• Publication Date: 2010
• Language: English
• ISBN 10: 1934109274
• ISBN 13: 9781934109274
• Binding: hardcover
• Condition: Fair
• Weight: 19 ounces

About this title

Synopsis

Part case study, part manifesto, this groundbreaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable. In On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry John Toussaint, MD, former CEO of ThedaCare, and Roger A. Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs. Toussaint and Gerard prove that lean healthcare does not mean less care. On the Mend shows that when care is truly re-designed around patients, waste and errors are eliminated, quality improves, costs come down, and healthcare professionals have more time to spend with patients, who get even better care.