Messengers: Who We Listen To, Who We Don't, And Why

Martin, Stephen,Marks, Joseph

ISBN 10: 1847942350 / ISBN 13: 9781847942357

Published by Random House Business Books, 2019

About this Item

Dustjacket missing; may have other wear and tear. Please see the condition note after this for details, if this is missing please consider Acceptable to mean poor quality that could include major staining, water damage, writing, missing dustjacket, etc etc. Our books are dispatched from a Yorkshire former cotton mill. We list via barcode/ISBN so please note that the images are stock images and may not be the exact copy you receive, furthermore the details about edition and year might not be accurate as many publishers reuse the same ISBN for multiple editions and as we simply scan a barcode or enter an ISBN we do not check the validity of the edition data when listing. If you're looking for an exact edition please don't order (at least not without checking with us first, although we don't always have time to check). We aim to dispatch prompty, the service used will depend on order value and book size. We can ship to most countries, see our shipping policies. Payment is via Abe only.

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Bibliographic Details

• Title: Messengers: Who We Listen To, Who We Don't, And Why
• Publisher: Random House Business Books
• Publication Date: 2019
• Language: English
• ISBN 10: 1847942350
• ISBN 13: 9781847942357
• Binding: hardcover
• Condition: Acceptable
• Dust Jacket Condition: Dust Jacket Included

About this title

Synopsis

In this ground-breaking new book behavioural experts Stephen Martin and Joseph Marks pinpoint the eight powerful traits that determine who gets heard and who gets ignored. They show how such apparently irrelevant details as a person’s appearance or their financial status influence our response to what they have to say, regardless of its wisdom or foolishness. They explain how trust is won, even when it may not be deserved. They analyse the nature of the charismatic speaker and the verbal and physical cues they employ. And they demonstrate how the tiniest of signals – from the shoes we wear, to the pitch of our voice and the warmth of our smile – can transform how others perceive us and so determine whether they are prepared to pay heed to what we have to say.

Above all, Martin and Marks show how looking and sounding right is often far more persuasive than actually being right.

In a world of ambiguity, uncertainty and fake news they compellingly demonstrate how, increasingly, the Messenger is the Message.