Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes
Martin, Karen
ISBN 13: 9798990534308
Published by TKMG Press, 2024
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Metrics-Based Process Mapping (MBPM) is a tactical-level, visual mapping approach that enables improvement teams to make effective, data-based decisions regarding waste elimination and measure ongoing process performance. The mapping technique, often used to drill down from a value stream map, integrates the functional orientation of traditional swim-lane process maps with time and quality metrics that are essential for designing improved processes.
Building on the success of its popular predecessor, Metrics-Based Process Mapping: An Excel-Based Solution, this updated edition takes...
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Title: Metrics-Based Process Mapping: Identifying ...
Publisher: TKMG Press
Publication Date: 2024
Binding: paperback
Condition: New
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