Though many books discuss software quality, this is the first book to integrate metrics with models and quality improvement strategies, and action plans with project experiences. Covering essential issues and techniques, Kan provides all the information needed to measure and improve the quality of the entire software development process from high-level to low-level design, and all phases of reliability.

About the Author

Stephen H. Kan is Senior Technical Staff Member (STSM) and a technical manager in programming for IBM in Rochester, Minnesota. As process manager of the quality management process in product development for IBM's eServer iSeries software development, his responsibilities include quality goal setting, supplier quality requirements, quality plans, in-process metrics, field quality status, and quality and project assessments. Dr. Kan has been a faculty member of the Master of Science in Software Engineering program at the University of Minnesota since 1998. He is certified by the American Society for Quality as a Quality Engineer, a Reliability Engineer, and a Quality Manager, and by the Project Management Institute as a Project Management Professional.

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