Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide

Danny Varghese

ISBN 10: 1849686505 / ISBN 13: 9781849686501

Published by Packt Publishing Limited, 2013

About this Item

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Bibliographic Details

• Title: Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide
• Publisher: Packt Publishing Limited
• Publication Date: 2013
• Language: English
• ISBN 10: 1849686505
• ISBN 13: 9781849686501
• Binding: Paperback / softback
• Condition: New

About this title

Synopsis

This Certification guide will follow a step-by-step approach to instruct the reader what they need to know to be able to become certified with Microsoft Dynamics CRM 2011. If you will implement Microsoft Dynamics CRM 2011, this book is for you. You should have a working knowledge of Microsoft Windows, Microsoft Internet Explorer, and Microsoft Office.

About the Author

Danny Varghese

Danny Varghese is a business applied technology consultant committed to providing clients with highly valued business solutions. His mission is to offer a unique blend of industry, project-management, technical, and customer-support skills to ensure his work supports the strategic objectives of his clients.

His colleagues would describe him as an energetic leader and effective communicator who works productively with clients and all levels of management. It is clear to everyone who works with him, that he is passionate about what he does, and adept in integrating technological advancement with the correct amount of improvement to the business process.

It is this same passion and aptitude that inspired him to take on the challenge of writing this book. He believes in the exponential potential of business and in sharing the knowledge required to attain that potential with others in the community. It is his hope that this book serves as a resource to solving business problems with the highest possible valued solutions.

He has been a consultant at Slalom Consulting for two years. Slalom Consulting has won numerous Microsoft Country Partner of the Year awards, and consistently ranks in the top 10 best places to work by Consulting Magazine and glassdoor.com.