The Millennium Manager

"The Millennium Manager" should be of interest to managers of all levels in public sector, private sector, or voluntary organisations. This book deals with several areas of management activities such as; Total Quality Management (TQM), The Management of Change, Management decision Making, Research Methods, Management Strategies, Marketing Planning, and Operations Management. This book should appeal to those following formal studies in management from certificate level up to master of Business Administration degree. The practical treatment of some of the chapters should make interesting reading for managers and potential managers who do not want to undertake formal management studies but want to acquire some management tools.

Major (Retd.) R. Ashley Rawlins TD DL BA MSc MBA MCMI Design Engineer, Energy Manager and Project Leader, British Telecom Plc. Senior Design Manager, Leeds City Council. Senior Manager, Utilities and Energy Management, Nottingham City Council. Contracts Manager, EnviroEnergy Ltd, one of Europe's largest combined heat and power schemes. Part-time Lecturer in Building Services Engineering. Member of Governing Body for two high schools and one primary school and chair of one high school governing body. Director and Board Member of UCA House. Director, Chair and Board Member of Leeds Interpreting and Translation Services Ltd. Director and Board Member of Chapeltown and Harehills Enterprise Ltd. Director, Chair and Trustee of Leeds Chapeltown Citizen's Advice Bureau. Member of the Institute of Electrical and Electronics Incorporated Engineers, member of the interviewing panel and interviewed applicants for membership in the North East and Midlands from 1988 to 1992. Member of the East Midlands Energy Management Group, the Nottingham Green Partnership Energy Group, the Nottinghamshire Environmental Topic Forum and Chaired the Nottingham City Council's Energy Conservation Group. Member of Sheffield Business School's Change Management Forum during its early stages. Member of the Chartered Management Institute. Appointed Her Majesty's Deputy Lord-Lieutenant for the County of West Yorkshire.