“This work is a must read for anyone involved in the mediation or crisis intervention field; or for that matter, anyone who must interact with people on a daily basis…By mirroring positive and empathic emotions in difficult encounters, people will almost always respond with promising outcomes.” —Lieutenant Jack J. Cambria Commanding Officer, NYPD Hostage Negotiation Team “…This book helps people better understand their emotions, which builds community and quality of life. Unspoken emotions and our actions unite and inspire the people around us. The future of human relations rests on a better understanding of the rapid fire contagion of mirror neurons.” —ForeWord Reviews Mirror Neurons are one of the most extraordinary discoveries of contemporary neuroscience. They explain, on a scientific level, why we understand other people’s behavior to a deep degree. They were discovered by Professor Giacomo Rizzolatti, who wrote the preface to this book. Our aim here is to provide basic knowledge of the key concepts of this discovery through the use of clear language and many illustrations. The book also covers the effects of Mirror Neurons in our daily lives and in the mechanisms that regulate social interactions, so we can learn how to handle them in a more effective way. Matteo Rizzato is a professional coach, certified in NLP New Code. His passion for the discovery of mirror neurons has made him an experienced researcher of excellence in relational dynamics. He is a consultant for companies, schools, athletes, and top managers. Davide Donelli is a student at the University of Parma Medical School. His careful research and his desire to make the mechanism of mirror neurons accessible to a widespread public brought him in touch with Professor Giacomo Rizzolatti and Matteo Rizzato. This book is the result of their joined experiences.

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