Designed to demonstrate how software can support managerial decision-making activities, this brief casebook features 24 cases covering a wide range of functional areas throughout the business, including finance/accounting, HR, production, and information systems. Many of the cases require students to prepare both written and oral presentations on their solutions.

About the Author

Dr. Lisa Miller is a professor of Information Systems and Operations Management for the College of Business Administration at the University of Central Oklahoma. She is currently serving as the chairperson for the Information Systems and Operations Management Department. She received her B.S. from Southeastern Oklahoma State University and her M.S. and Ed.D. from Oklahoma State University. Dr. Miller has over 17 years of teaching experience in the information systems area, having taught courses in systems analysis and design, data communications, management information systems, management information technology, and end user computing systems. She holds memberships in the Association of Computing Machinery, Institute of Electrical and Electronics Engineers, and Association for Information Systems. She has served on the SWFAD (now called FBD) Board of Directors and held several officer positions for SWAS (now called ABIS), including President, Vice President, and Secretary/Treasurer. Her awards include the University of Central Oklahoma’s CBA Distinguished Research Award and being named a 2003 Hauptman Fellow. Dr. Miller also serves as a consultant in the information systems area. Dr. Miller is the author of MIS Cases: Decision Making with Application Software.

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