Mobile Device Data Entry Error in Emergency Operations Centers: How cognitive, environmental and workload stressors affect human error in fully activated emergency operations centers

Durrani, Samiullah

ISBN 10: 3844398562 / ISBN 13: 9783844398564

Published by LAP LAMBERT Academic Publishing, 2012

About this Item

LIKE NEW. SHIPS FROM MULTIPLE LOCATIONS.

Seller Inventory # ERICA75838443985626

Bibliographic Details

• Title: Mobile Device Data Entry Error in Emergency Operations Centers: How cognitive, environmental and workload stressors affect human error in fully activated emergency operations centers
• Publisher: LAP LAMBERT Academic Publishing
• Publication Date: 2012
• Language: English
• ISBN 10: 3844398562
• ISBN 13: 9783844398564
• Binding: Paperback
• Condition: Like New
• Book Type: book

About this title

Synopsis

The effectiveness and accuracy of the disaster response greatly depends on the quality and timeliness of inter-personnel communication. The advent of handheld mobile communication devices have introduced new avenues of communication that been widely adopted by disaster management officials. The portability afforded by these devices allows users to exchange, manage and access vital information during critical situations. While their use and importance is gaining momentum, little is still known about human reliability implications of human-handheld interaction, particularly in an emergency operations center setting. The purpose of this effort is to establish basic human error probabilities (bHEP’s) for handheld QWERTY data entry and to study the effects of various performance shaping factors, specifically, environmental conditions, communication workload, and cognitive load. The factors selected are designed to simulate the conditions prevalent in an emergency operations center.

About the Author

Dr. Durrani holds a Doctorate in Industrial Engineering from the University of Central Florida and currently works as Senior Human Factors Engineer at QinetiQ North America.