Most of your library customers own a smartphone, using it for a variety of tasks. They want to use their smartphones in and around the library. This issue of Library Technology Reports (vol. 57, no. 2) presents tools and practices for giving your customers a great experience while connecting with your library. It addresses provisions supporting customers' mobile use inside the library, such as Wi-Fi and charging stations, or outside the building, offering mobile access for basic library tasks. The report will show ways in which libraries are using mobile technology to address the digital divide, such as circulating hot spots or training, and how staff can use mobile technology to expand services in the community.

About the Author

David Lee King is the digital branch and services manager at the Topeka & Shawnee County Public Library, where he plans for, implements, and experiments with emerging technology trends. He speaks internationally about emerging trends, website usability and management, digital experience planning, and managing tech staff. A Library Journal "Mover and Shaker" for 2008, David writes the American Libraries column “Outside/In” with Michael Porter and maintains a blog at www.davidleeking.com.

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