Motivating and Managing Computer Personnel (Business Data Processing)

Motivating and Managing Computer Personnel The first book that shows how to increase human productivity in the computer industry Based on the first rigorous national study of computer industry personnel, Motivating and Managing Computer Personnel is a truly groundbreaking book. It is the first book to examine in-depth the personnel problems unique to the computer industry and make specific recommendations on how managers can manage more effectively. Motivating and Managing Computer Personnel shows managers:

• how to identify the unique factors in their own work situations (based on national norms)
• how to match personnel needs to organizational goals
• how to motivate employees effectively and realistically
• how to identify potential trouble areas in personnel
• four supervisory styles for the computer manager—what they are, how they work, and when to apply them
• how to put meaning back into computer work

For every job category in the computer field—from data entry and computer operators to programmers and analysts to high-level management personnel, Motivating and Managing Computer Personnel is the first significant attempt to break the impersonal mystique of working in the computer industry. As such, it is an absolute must for managers (and would-be managers) who want to increase the productivity—and happiness—of their employees.

About the authors J. DANIEL COUGER is Professor of Computer and Management Science at the College of Business and Administration of the University of Colorado. Before joining the CU faculty in 1965, he spent thirteen years in industry. In all, he has more than twenty years experience in computing, being one of the first to enter the field. He has addressed more than 70 national and international professional society meetings, has written 11 books and monographs and more than 60 articles on the management uses of the computer, and has lectured in 50 countries on six continents. He has served as a consultant to more than 30 organizations, including NCR, CDC, IBM and Hewlett-Packard. In 1977, Couger was selected as "U.S. Computer Science Man of the Year." ROBERT A. ZAWACKI is Professor of Management and Organizational Behavior at the College of Business and Administration of the University of Colorado, where he teaches personnel management and organizational behavior courses. Before joining the CU faculty, for nine years he was on the faculty of the Air Force Academy where he held a variety of positions such as director of the Academy Research Division, chief of cadet personnel, and as a faculty member in the department of behavioral sciences. His consulting experience has included organization personnel and development management programs for Hewlett-Packard, TRW, Digital Electronics Corporation, and the Hartford Insurance Company. He is the author of six books and more than 30 articles concerning motivation, performance appraisal, organizational change, and other management topics.