Mugged by Mr. Badwrench: An Insider's Guide to Surviving the Shark-Infested Waters of Buying, Maintaining, and Repairing Your Car

Discusses car repair, exposes common rip-offs, and details the vulnerabilities of key car components

Originally published in 1988 (SFT Pub.), this version adds a rather strident chapter which bashes consumer protection groups and the insurance industry, arguing that lawsuits aren't the best way to solve car repair problems. Fariello uses his experience as a mechanic and service manager to explain how to obtain quality service during and after a warranty period, how to respond to stock excuses, and how to assess a dealer's commitment to service. He offers advice on whether specific repairs are better performed by dealers or independent repair shops. His tips on basic diagnosis and warnings about unnecessary repairs may help motorists avoid the most costly repair rip-offs. Fariello's approach to working problems out with a dealer differs from the call to legislative action advocated by Arthur Glickman in Mr. Badwrench (LJ 12/1/81). Consumers will find useful information from both authors.
- Peter C. Leonard, Mt. Lebanon P.L., Pa.
Copyright 1991 Reed Business Information, Inc.