NLP at Work: The Difference That Makes a Difference in Business (People Skills for Professionals Series)

sympathetic and clear...the whole book makes NLP reasonable, achievable and commonsense. If a good visual presentation, jargon-reduced descriptions and lots of fine examples of NLP at work in the workplace are your desire, this is a great place to start.—Mark McKergow, NLP World

The leading expert, author, and trainer in NLP for business delivers this long-awaited new edition of her international bestseller. With over 50,000 copies sold worldwide, NLP AT WORK is one of the most popular books ever published on the power of neuro-linguistic programming. Now Sue Knight takes a fresh look at the most recent developments—body language, metamessaging, modeling, and the importance of NLP techniques when communicating in cyberspace—in this completely revised and updated toolkit of exercises, examples, and action tips to accelerate learning, increase creativity, and manage the unpredictability of our business and personal lives.