Naked Sales: How Design Thinking Reveals Customer Motives and Drives Revenue

You’ve worked hard to make your sales operation a success, and you’ve achieved results. But in an age of ever-changing technologies and increasing customer demands, if you’re selling like you always have, you’re leaving deals on the table—and reducing potential. You can reinvigorate your sales organization, create new opportunities, and build competition-proof customer relationships when you start thinking like a designer. Design Thinking is a customer-centric innovation process that transforms the way one sells, whether it’s an inside sales team or a group of field reps with multimillion-dollar portfolios. Welch and Jones’s proven Sell by Design methodology will reduce the time it takes to get a first call, build pipeline, and increase deal size. And it reestablishes a deeper human connection in an era of automated response. Naked Sales will show you how firms like Salesforce, Hyland Software, and Ellie Mae are using this approach to stay customer-centric and increase revenue. Learn more at www.somersaultinnovation.com.