Navigating the 21st Century Business World: Case Studies in Management

Case studies have long been an integral part of business and management education. As artificial intelligence transforms teaching and learning, they are assuming even greater importance. Cases provide the opportunity to learn from real-life scenarios, equipping students with the analytical skills required to critically examine data, apply theory, and interpret complex situations in what is an increasingly noisy and uncertain world.

Navigating the 21st Century Business World: Case Studies in Management is a fully open access collection of management cases, featuring examples from the health sector, media, oil and gas industries, fast fashion, financial services, and the public sector.

Written by LSE academics and tested in the classroom, the case studies in this book challenge students to evaluate classic issues of management, such as corporate governance and leadership, and to address contemporary dilemmas, from considering a company's responsibilities in the face of man-made climate change to how to create inclusive workforces.

Each case details the core dilemmas raised and includes questions for students to consider when preparing the case. Academics and industry trainers can use the collection to make their lessons more hands-on and to enhance their curriculum. The case studies provide practical examples of management decision-making to spark thought-provoking discussions for university students, experienced executives looking to improve their leadership skills, and entrepreneurs seeking a competitive edge.

Dorottya Sallai is an Associate Professor of Management (Education) at the London School of Economics and Political Science (LSE), where she has received consistent recognition for teaching excellence, including LSE's Outstanding Teaching Award. Her research has been published in leading peer-reviewed journals. Beyond her academic work, she serves as an expert consultant to the European Commission and provides strategic consultancy to public and private sector organisations.

Alexander Pepper (better known as Sandy) is Emeritus Professor of Management Practice at LSE, where he taught and carried out research from 2008 to 2023. He was previously a partner at PwC, where he held various senior management roles, including as global leader of the human resources tax and legal services business from 2002 to 2006.