Network: Theorizing Knowledge Work in Telecommunications

Spinuzzi PhD, Clay

ISBN 10: 1107564867 / ISBN 13: 9781107564862

Published by Cambridge University Press, 2015

About this Item

Seller Inventory # I-9781107564862

Bibliographic Details

• Title: Network: Theorizing Knowledge Work in Telecommunications
• Publisher: Cambridge University Press
• Publication Date: 2015
• Language: English
• ISBN 10: 1107564867
• ISBN 13: 9781107564862
• Binding: Soft cover
• Condition: New

About this title

Synopsis

How does a telecommunications company function when its right hand often doesn’t know what its left hand is doing? How do rapidly expanding, interdisciplinary organizations hold together and perform their knowledge work? In this book, Clay Spinuzzi draws on two warring theories of work activity – activity theory and actor-network theory – to examine the networks of activity that make a telecommunications company work and thrive. In doing so, Spinuzzi calls a truce between the two theories, bringing them to the negotiating table to parley about work. Specifically, about net work: the coordinative work that connects, coordinates, and stabilizes polycontextual work activities. To develop this uneasy dialogue, Spinuzzi examines the texts, trades, and technologies at play at Telecorp, both historically and empirically. Drawing on both theories, Spinuzzi provides new insights into how net work actually works and how our theories and research methods can be extended to better understand it.

About the Author

Clay Spinuzzi is an Associate Professor of Rhetoric at the University of Texas, Austin, where he directs the Computer Writing and Research Lab. Spinuzzi's interests include research methods and methodology, workplace research, and computer-mediated activity. Spinuzzi has received several awards for his scholarship, including the National Council of Teachers of English Best Book in Technical or Scientific Communication (2004).