This new book details the impact of IT and digital transformation tools on supply chain management and how these smart tools can be the keys to the success of organizations. The technologies covered include big data, robotics, artificial intelligence, machine learning, blockchain, and the Internet of Things. The book first provides an introduction to IT and supply chain management and explains how digital tools can positively affect procurement in different types of industries and markets, covering their importance, methods, and requirements for efficient and effective implementation in workplaces and businesses. The book covers topics such as the application of artificial intelligence in SCM in the hospitality and hotel sector as well as in the oil and gas industry. The volume presents a global perspective on procurement and supply chain management using detailed real-world examples to bring the subject matter to life. It will be a valuable resource for industry executives and researchers as well as for faculty and students studying this area.

About the Author

Mohammed Majeed, PhD, is a Senior Lecturer at Tamale Technical University, Tamale, Ghana, where he is Head of the Marketing Department. His current research interests include digital marketing, value co-creation, brand/branding, and social media in service organizations. Dr. Majeed has published book chapters with reputed publishers such as Emerald, Taylor & Francis, Asia-Pacific Management Accounting Association, Springer, and Palgrave McMillan. Dr. Majeed holds various degrees including a Doctor of Business Administration (DBA), Certified Business Analyst and Consultant (ICBAC), and MPhil and MBA degrees in Marketing.

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