New Strategies for Reputation Management : Gaining Control of Issues, Crises and Corporate Social Responsibility

Griffin, Andrew

ISBN 10: 0749456337 / ISBN 13: 9780749456337

Published by Kogan Page, Limited, 2009

About this Item

Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.

Seller Inventory # 47159460-20

Bibliographic Details

• Title: New Strategies for Reputation Management : Gaining Control of Issues, Crises and Corporate Social Responsibility
• Publisher: Kogan Page, Limited
• Publication Date: 2009
• Language: English
• ISBN 10: 0749456337
• ISBN 13: 9780749456337
• Binding: Soft cover
• Condition: Good

About this title

Synopsis

Only 31% of people trust business leaders to tell the truth according to a survey conducted by the Institute of Business Ethics. A damaged reputation can have severe knock-on effects on the bottom line, and most corporates value their reputations accordingly. New Strategies For Reputation Management shows you how to take the initiative and ensure your company's reputation can withstand the major crises and unforeseen events which may try to engulf it.

Author Andrew Griffin shows that standard thinking on reputation management is often inadequate for today's information age. With international case studies and hundreds of examples drawn from the author's extensive experience in the field, New Strategies For Reputation Management will demonstrate how you can deal effectively with unexpected crises, and what strategies you should be implementing to build your company's good reputation at other times.

About the Author

Andrew Griffin, based in London, UK, has spent over 20 years as a crisis, issues and reputation adviser and is founder of The Griffin Consultancy which offers crisis and issues management services directly to clients and via strategic partnerships. He has helped some of the world's biggest companies and most trusted organisations respond to adversity. A former CEO of crisis and issues specialists Regester Larkin and lead partner of Deloitte's Reputation, Crisis and Resilience practice, he supports clients across all sectors, working with Boards, senior executive teams, communications teams and resilience functions.