The New Supervisor : How to Thrive in Your First Year As a Manager, Fifth Edition

Martin Broadwell has dominated the field of management training for over thirty years, inspiring and guiding thousands of front-line managers in virtually every industry, in the U.S. and abroad. In this classic bestseller he offers new managers a comprehensive primer to the essentials of effective management—delegation, problem solving, motivation, time management, communication, and performance appraisal. Now teamed up with his daughter, he has expanded and updated this handy guide to reflect the management issues of the '90s, including stress management and team building. Packed with practical examples, no-nonsense advice, and illustrative exercises, The New Supervisor is an indispensable resource for every manager on the way up.

Martin M. Broadwell is president of the Center for Management Services, Inc., in Decatur, Georgia. Formerly the director of engineering training at Bell Telephone Company, he taught management training at the Executive Management Institute at the University of Michigan for twenty-seven years. He lives in Decatur, Georgia.

Carol Broadwell Dietrich is president of Training Systems International, specializing in training for first-line supervisors. She also lectures at the University of Michigan. She lives in Atlanta.