Nimble Documentation : The Practical Guide for World-Class Organizations(H0961)

A practical guide with a sense of humor, explaining how to streamline, produce, and manage documentation, from ISO 9001-compliant procedures and forms to employee handbooks and technical manuals. Covers traditional techniques as well as documentation practices for safety programs, continuous improvement projects, and self-directed work teams. Includes many examples, sample forms, and checklists. Of interest to professionals including quality assurance personnel, operations managers, production personnel, and records administrators, as well as business and technical writing faculty and students. Annotation c. by Book News, Inc., Portland, Or.