Writing a thoughtful, sincere, and appropriate note can be difficult. This guide helps readers find the right words to mark any milestone or occasion. Regardless of the situation or the relationship, easy-to-follow guidelines lead you to words that matter.

About the Author

Florence Isaacs is the author of Business Notes: Writing Personal Notes That Build Professional Relationships and five other books. Her articles have appeared in Good Housekeeping, Modern Bride, Woman’s Day, Reader’s Digest, and other leading national magazines. She is a past president of the American Society of Journalists and Authors. Florence lives in New York City.

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