Nurturing Intelligent Automation: A Roadmap to Transforming HR for Building Resilient Organizations in Industry 5.0

Nurturing Intelligent Automation: A Roadmap to Transforming HR for Building Resilient Organizations in Industry 5.0 offers a comprehensive framework for reimagining human resource practices in the era of intelligent automation. Anchored in the evolving principles of Industry 5.0, this book explores how AI-driven technologies―such as robotic process automation, machine learning, and the metaverse―can transform HR operations, enhance organizational agility, and cultivate resilience. It examines how automation not only accelerates decision-making and operational efficiency but also empowers employees to focus on creative, high-value tasks, thereby improving workforce engagement and adaptability. By addressing key issues such as cybersecurity, data privacy, and workforce upskilling, the authors present a strategic guide to implementing intelligent automation in a sustainable and human-centric manner.

Designed for academics, practitioners, and organizational leaders, this timely work highlights how HR transformation through intelligent automation supports talent acquisition, workforce analytics, and continuous learning―core elements in building resilient, future-ready enterprises. With a focus on the human-technology interface, this roadmap equips readers with the tools and strategies needed to align HR functions with the demands of Industry 5.0, enabling organizations to lead with agility, purpose, and innovation in a rapidly changing business landscape.

Anamika Pandey is a Professor and Associate Dean at the School of Business, Galgotias University, Delhi-NCR, India.

Suruchi Pandey is a Professor at Symbiosis Institute of Management Studies, Symbiosis International (Deemed) University, India.

Maniam Kaliannan is a Professor of Human Resource Management at the University of Nottingham Business School, Malaysia.