Title: OPERATIONS AND SERVICE MANAGEMENT: CONCEPTS, METHODOLOGIES, TOOLS, AND APPLICATIONS
Publisher: Business Science Reference
Publication Date: 2017
Language: English
ISBN 10: 1522539093
ISBN 13: 9781522539094
Binding: Hardcover
Condition: New

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Synopsis

Organizations of all types are consistently working on new initiatives, product lines, and workflows as a way to remain competitive in the modern business environment. No matter the type of project at hand, employing the best methods for effective execution and timely completion of the task is essential to business success. Operations and Service Management: Concepts, Methodologies, Tools, and Applications is a comprehensive reference source for the latest research on business operations and production processes. It examines the need for a customer focus and highlights a range of pertinent topics such as financial performance measures, human resource development, and business analytics, this multivolume book is ideally designed for managers, professionals, students, researchers, and academics interested in operations and service management.

About the Author

Information Resources Management Association (IRMA) is a research-based professional organization dedicated to advancing the concepts and practices of information resources management in modern organizations. IRMA's primary purpose is to promote the understanding, development and practice of managing information resources as key enterprise assets among IRM/IT professionals. IRMA brings together researchers, practitioners, academicians, and policy makers in information technology management from over 50 countries.

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