Operations in Financial Services: Processes, Technologies, and Risks (Foundations and Trends(r) in Technology, Information and Ope)

Pinedo, Michael, Xu, Yuqian

ISBN 10: 1680833367 / ISBN 13: 9781680833362

Published by Now Publishers, 2017

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Bibliographic Details

• Title: Operations in Financial Services: Processes, Technologies, and Risks (Foundations and Trends(r) in Technology, Information and Ope)
• Publisher: Now Publishers
• Publication Date: 2017
• Language: English
• ISBN 10: 1680833367
• ISBN 13: 9781680833362
• Binding: paperback
• Condition: Like New
• Book Type: book

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Synopsis

Operations in Financial Services establishes a framework for this research area from an operations management perspective. The first section presents an introduction and provides an overview of the topic. The second section establishes links between the current state of the art in relevant areas of operations management and operations research and three of the more important aspects of operations in financial services - (i) financial product design and testing, (ii) process delivery design, and (iii) process delivery management. The third section focuses on the current issues that are important in the financial services operations area. These issues center primarily on mobile online banking and trading in a global environment. The fourth section discusses operational risk aspects of financial services. The final section concludes with a discussion on research directions that may become of interest in the future.