Operations Management Edition 9

This comprehensive text will introduce students to the many operations topics and issues faced by leading service and manufacturing organizations. An emphasis is placed on new developments in the field of operations management and new information resources available, such as the Internet, while retaining a strong focus on the fundamental concepts of operations management. The goal of this text is to help students gain an understanding of what operations management involves, how it relates to other functional areas in an organization, the types of problems that are faced by operations managers, and common decision-making approaches.

Norman Gaither is Professor Emeritus of Business Analysis and Research at Texas A&M University. He received his Ph.D. and MBA from the University of Oklahoma and his B.S.I.E. from Oklahoma State University. Prior to teaching, Professor Gaither worked at Olin Corporation, where he held the positions of chief industrial engineer, plant manager, and director of a multiplant operation, and at B.F. Goodrich Company as senior industrial engineer. Professor Gaither's writings on a wide range of operations management topics have appeared in Management Science, Decision Sciences, Academy of Management Journal, Academy of Management Review, Simulation, Journal of Purchasing and Materials Management, IIE Transactions, Journal of Cost Analysis, and International Journal of Operations and Production Management. Dr. Gaither has served on the editorial boards of several highly respected journals in the operations management field. He is also an AACSB Federal Faculty Fellow.