Operations Management: An Integrated Approach

OPERATIONS MANAGEMENT-PROBLEM SOLVED!

Like the fish on the cover of this book, students sometimes face an uphill climb. To scale the ladder of success in this course, they will need strong, solid problem-solving skills.

This edition of Operations Management addresses this need with a new focus on problem-solving:
* Before You Begin sections accompany every solved problem to help students learn how to approach and attack problems
* Algorithmic Problems in WileyPLUS offer lots of practice
* Demonstration Problems in WileyPLUS Walk Students Through Problems and Their Solutions
* Special questions of use with Classroom Response Systems offer quick quantitative problems for students to practice techniques

Like the previous editions, this one takes an integrative approach to demonstrate the critical impact OM has on today's business environments. It clearly outlines for students how OM relates to every department in an organization. the new Third Edition also provides clear, focused, and highly engaging coverage of key operations management topics, and makes strong connections across concepts and chapters.

R. Dan Reid is Associate Professor of Operations Management at the Whittemore School of Business and Economics at the University of New Hampshire. He holds a Ph.D. in Operations Management from the Ohio State University, an M.B.A. from Angelo State University, and a B.A. in Business Management from the University of Maryland. During the past twenty years, he has taught at the Ohio State University, Ohio University, Bowling Green State University, Otterbein College, and the University of New Hampshire.

Nada R. Sanders is Professor of Operations Management at the Raj Soin College of Business at Wright State University. She holds a Ph.D. in Operations Management from the Ohio State University, an M.B.A. from The Ohio State University, and a B.S. degree in Mechanical Engineering from Franklin University. She has taught for more than twenty years at a variety of academic institutions including The Ohio State University, Capital University, and Wright State University, in addition to lecturing to various industry groups.

She has designed and taught classes for undergraduates, graduates, and executives on topics such as operations management, operations strategy, forecasting, and supply chain management. She has received a number of teaching awards including the College of Business Outstanding Teacher Award.