Operations Management

Contents Preface 1 Introduction to Operations Management 2 Sustainable Operations Management 3 Service Operations Management 4 Service providers increase operations effectiveness and profitability 5 Service operations management return to roots 6  Changes in operations management due to internet based production concepts 7 Operations management and information system 8 Operational risk management ORM 9 Operations strategy and flexibility in Engineering consulting firms 10 Operations strategy and operations strategy 11 Learning operations management with Web Based manufacturing simulation 12 Making the Link between sales and operations planning 13 Behavioral Operations Management 14 Role of information technology in Operation Management Bibliography Index Operations Management is an area of management concerned with overseeing designing and redesigning business operations in the production of goods and or services It involves the responsibility of ensuring that business operations are efficient in terms of using as little resources as needed and effective in terms of meeting customer requirements It is concerned with managing the process that converts inputs in the forms of materials labor and energy into outputs in the form of goods and or services The relationship of operations management to senior management in commercial contexts can be compared to the relationship of line officers to the highest level senior officers in military science jacket 276 pp.…