Operations and Process Management : Principles and Practice for Strategic Impact

Slack, Nigel, Betts, Alan, Chambers, Stuart, Johnston, Robert

ISBN 10: 0273718517 / ISBN 13: 9780273718512

Published by Pearson Education, Limited, 2008

Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 10253257-6

Synopsis:

Everyone manages processes . . . Everyone is an operations manager

“. . . integrates services and manufacturing operations further than has been done before in any Operations Management textbook. This makes the book ideally suited for an MBA audience; who come from a multitude of organizational settings.”
--Par Åhlström, Professor of Operations Management, Chalmers University of Technology

“This text places operations management clearly in context. I particularly like the emphasis on process management as a means of demonstrating the ubiquity of processes, even outside the traditional operations areas.”
--Dr. Alison Smart, Manchester Business School, University of Manchester

“This comprehensive text shows how persuasive, relevant and exciting Operations Management is to business and everyday life.”
--Stephen Disney, Cardiff Business School

Written by best-selling authors in their field,Operations and Process Management 2einspires a critical and applied mastery of the core principles and processes fundamental to managing business operations.

Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage, whilst the fully updated accompanying CD provides an opportunity to practice and further explore the concepts and techniques introduced.

From the Back Cover:

Everyone manages processes . . . Everyone is an operations manager

“. . . integrates services and manufacturing operations further than has been done before in any Operations Management textbook. This makes the book ideally suited for an MBA audience; who come from a multitude of organizational settings.”
--Par Åhlström, Professor of Operations Management, Chalmers University of Technology

“This text places Operations Management clearly in context. I particularly like the emphasis on process management as a means of demonstrating the ubiquity of processes, even outside the traditional operations areas.”
--Dr Alison Smart, Manchester Business School, University of Manchester

“This comprehensive text shows how persuasive, relevant and exciting Operations Management is to business and everyday life.”
--Stephen Disney, Cardiff Business School

 

Written by best-selling authors in their field, Operations and Process Management, Second Edition, inspires a critical and applied mastery of the core principles and processes fundamental to managing business operations.

Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage, whilst the fully updated accompanying CD provides an opportunity to practice and further explore the concepts and techniques introduced.

• A diagnostic approach equips you with the questions to effectively assess and improve the operations and processes in your company.
• Cases in the main text provide an insight into the reality of managing operations. Interactive cases provide the opportunity to work through the decision-making process to solve operations problems.
• A balance of service and manufacturing examples equips you with a practical and wide-ranging understanding of the material.
• An interactive study guide featuring video, animated diagrams, Excel spreadsheets and further examples provides practical guidance on core concepts and issues.

This new edition has been updated throughout, including new chapter opening cases, extensive revision of the topical chapters on capacity management and lean sychronization, and clearer and fuller integration of the content with the interactive CD-ROM.

This is the ideal text for students taking any practically-orientated MBA, executive MBA or executive course in Operations and Process Management.

 

 

 

Bibliographic Details

Title: Operations and Process Management : ...
Publisher: Pearson Education, Limited
Publication Date: 2008
Binding: Hardcover
Condition: Very Good
Edition: 2 Edition.